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Frequently Asked Questions
Q1: Do you support customized products?
Yes. Based on more than 15 years of industry experience, we have strong R&D and manufacturing capabilities to provide full OEM/ODM services.
Q2: How long does it take to develop a new product?
Using unique 3D printing and polymer composite technology, we can shorten the new product development cycle to as little as 1 month.
Q3: How are the vehicles packed for shipping?
Generally, goods are packed in containers using iron frames. Custom packing requirements can be followed upon request.
Q4: What is the warranty term?
We offer a 1-year warranty for the whole vehicle and a 5-year warranty for lithium batteries. Warranty periods can be extended based on your needs.
Q5: What are your terms of payment?
Standard terms are T/T 30% as deposit and 70% before delivery. Other payment terms can be discussed on a case-by-case basis.
Q6: What is the lead time for orders?
Generally 25-35 days after receiving the deposit. We manage four complete processes: body manufacturing, painting, welding, and assembly to ensure timely delivery.