❓ Frequently Asked Questions
Do you support customized products?
Yes. Based on more than 15 years of industry experience, we have strong R&D and manufacturing capabilities to provide comprehensive OEM/ODM services.
How long does it take to develop a new product?
Utilizing unique 3D printing and polymer composite technology, we can shorten the development cycle of new products to as little as 1 month.
How are the vehicles packed for delivery?
Generally, we pack goods in containers using sturdy iron frames (CKD/SKD). Special packing requirements can be accommodated upon request.
What is the warranty period?
We offer a 1-year warranty for the whole vehicle and a 5-year warranty for the lithium battery. Extended warranty periods are available based on your needs.
What are your payment terms?
Our standard terms are T/T 30% as a deposit and 70% before delivery. Other payment terms can be discussed on a case-by-case basis.
What is the typical lead time?
Lead time is generally 25-35 days after receiving the deposit. The specific time depends on the items and the quantity of your order.